Parks, Landscape & Urban Design

 View Only
 

IPWEA's Yardstick used to demonstrate efficiency and quality of services

By Chris Champion posted 12-08-2011 12:38

  
The City of Onkaparinga was asked to demonstrate efficiency and quality of program delivery in parks, recreation and other service areas.

This article talks about how they used IPWEA's Yardstick benchmarking program to provide this evidence and guidance to further improvements.

Article by Andrew Smith appearing in Australasian Parks & Leisure magazine, Winter 2011
2 comments
22 views

Comments

Chris Champion
06-09-2012 23:58

Hi Vanessa, not too sure what you would like to know. However Yardstick defines very carefully what costs should be included/excluded for comparative benchmarking purposes. The main problem areas are depreciation and overheads, which can vary widely dependant on Councils approaches. The Yardstick benchmarking surveys collect this information, but our comparative key results are based on "direct" operating costs.

Vanessa Dutton
06-09-2012 12:34

That is an interesting article Chris. Sorry that my response is a bit delayed but I am new to IPWEA. I have a lot more to say about this article and what costs Councils actually consider but I am not too sure what I can or can't write.