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Building Capacity, Not Dependence: How NAMS Canada’s Custom Training Empowers Municipalities

By Erin Moroz posted 12-07-2025 11:21

  

By Nicole Allen, Executive Director of NAMS Canada

Amid the fast-paced demands of municipal operations, long-term infrastructure planning often takes a back seat. Yet, effective asset management is not just about maintaining infrastructure but ensuring sustainable service delivery that meets community needs today and in the future. At NAMS Canada, we recognize that time and resources are significant constraints for many municipalities, First Nations, Indigenous communities, municipal associations and communities of practice. Our custom training programs are designed with this reality in mind.

A Tailored Approach to Asset Management 

NAMS Canada's custom training is built on the principle of empowerment. Unlike traditional consulting services, our approach is not to do the work for you but to equip your teams with the knowledge and tools needed to create and manage robust asset management plans independently while mentoring you through the process.

"Our goal is to build capacity within organizations, not create dependence on external consultants," says Nicole Allen, Executive Director of NAMS Canada. "We meet communities where they are on their asset management journey, whether they are just starting out or looking to refine their strategy. Our training is flexible and tailored to fit their specific needs."

NAMS Canada’s programs are based on internationally recognized best practices, including the International Infrastructure Management Manual (IIMM) and ISO 55000 standards. This ensures that participants not only gain practical skills but also align with industry benchmarks, enhancing their ability to make informed decisions about budgeting, long-term forecasting, and infrastructure investments.

Support Doesn't Stop When Training Ends

One of the key differentiators of NAMS Canada's approach is our commitment to ongoing mentorship. Our support doesn't end when the training session concludes. We remain available for guidance, troubleshooting, and mentorship—always just a phone call away and always free of charge. 

"Our philosophy is simple: When our participants succeed, their communities thrive. We don’t walk away when the training is done," explains Allen. "We continue to support them, providing the kind of mentorship and guidance that helps translate learning into action."

Helping Municipalities Make Data-Driven Decisions

Effective asset management is not just about maintaining physical infrastructure. It involves strategic planning, risk assessment, lifecycle costing, and integrating climate considerations into decision-making processes. NAMS Canada’s training provides practical tools and methodologies to support these critical activities.

"At the end of the day, it’s about building resilient, sustainable communities," Allen emphasizes. "We help communities make datadriven decisions that enhance service delivery, improve long-term planning, and ultimately, better serve their community."

The Path Forward

NAMS Canada is committed to elevating communities through education and mentorship. As municipalities across Canada face the challenge of balancing immediate operational demands with long-term planning, NAMS Canada's custom training offers a practical, effective solution.

"Every community is unique, and so is our training," says Allen. "We take pride in our ability to adapt and deliver programs that truly make a difference. We're not just here for your team—we're part of it."

Whether your organization is looking to develop a new asset management strategy or strengthen existing practices, NAMS Canada offers the expertise, support, and guidance to help you build a sustainable future. For more information about our custom training programs and how we can support your community, visit NAMSCanada.org.

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