It is essential to manage the performance of fleet assets however unlike traditional asset management, fleet assets are mobile so the variables of kilometres travelled, or hours used, require a different set of performance management criteria. By monitoring performance, we can ensure effective, efficient and safe service delivery, identify opportunities for improvement and develop a culture of continuous improvement.
Peter Drucker (considered the father of modern management) said, “Unless we determine what shall be measured and what the yardstick of measurement in an area will be, the area itself will not be seen.”
Being seen, or included in management discussions, is one of the biggest challenges for the fleet team in any organisation. If you don’t measure the performance of your fleet assets, and share the improvements across the organisation, the fleet department won’t be seen.