Over the last 5 years GFG Consulting (GFG) has undertaken reviews to evaluate the efficiency and effectiveness of the works / operations service’s areas for several Local Government Authorities. GFG has an ‘operational excellence’ approach which looks at process efficiency, staff and management behaviours and management systems.
Among the issues identified during the reviews, two show up consistently, these being a lack of effective work forecasting and planning, and little evidence of consistent management of the performance of the work.
To support the implementation of the recommendations of the reviews GFG has developed and implemented an Active Work Management Program structured to meet the needs of Works / Operations Services.
The implementation of an Active Work Management Program focuses on activities and behaviours that people in ‘supervisory and management’ roles should use when planning and managing the work of their teams.
When applied in the operations workplace, Active Work Management is expected to result in all resources being maximised and coordinated.
This session will discuss the review process and lessons learned, introduce the key concepts of Active Work Management, and the benefits that can be gained from implementing this program.
About GFG Consulting
Since its inception in 2012, GFG has delivered a number of key projects on behalf of the Private and Public Sector. The Managing Director, Glen Flood, has accumulated a wealth of experience spanning over 35 years through various roles within Local Government and the Private Sector. To compliment this GFG has agreements in place with a number of Associates, many of whom have extensive prior experience working for and with Local Government.
The Presenter
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Peter McAllister
For GFG Peter has led the review of Operations Services and the implementation of the Active Work Management Program.
Peter has 40 years’ experience in the water industry spanning operations, construction, planning, asset management, remote operation’s technology and customer and stakeholder management. The last 2 years were spent as the Water Corporation’s North West Regional Manager with a staff of 170FTE’s and an operational budget of $70M. A key focus of this role was the implementation of a business change initiative to deliver a 30% efficiency outcome across the Region.
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