This course aims to help organisations develop a practical and customer-focussed performance management framework. It outlines the basic principles and concepts includes a series of workshops to get practitioners started on a basic framework. Methods of engaging and consulting with customers are discussed and compared.
Note: Space is limited. Book ASAP to avoid disappointment. Bookings taken up until 2 March, unless sold out prior. In the unlikely event of date postponement, IPWEA NZ recommend booking flexible travel.
Non- members: $595.00 ex gst Members: $535.50 ex gst
T: (04) 496 3254