I refer to your email below. Jemena does not accept that the gas services have been "improperly installed".Jemena considers that it is more likely that there has been a change in the condition of the footpath levels over time, such as the cover being eroded or altered by Council works or weather impact, settlement, or due to the reactive nature of the Goulburn soil causing subsidence, reducing cover of the gas service.
The works that Council is requesting Jemena undertake are, in Jemena's view, Council initiated and therefore will need to be Council funded. But for the Council's remediation works, Jemena would not need to undertake the works and would instead be asking for Council, at the Council's cost, to ensure the footpaths are remediated to prior (higher) levels to preserve the integrity of the gas services.
Due to the factors highlighted above, Jemena asks that the Council take such matters into account for future footpath remediation works to ensure that Jemena's gas services do not become exposed or impacted, giving rise to potential safety issues in other areas.
To facilitate moving forward with Council's request, I attach a New Job Request Form for your completion, and upon receipt of the completed document I will progress your construction works within Jemena. An overview of this process is as follows:
T: 1300 416 745