- A Day in the Life of a Maintenance Supervisor
A practical, real life session that looks at the role of the supervisor, key supervisor knowledge, skills and competencies and common pitfalls. This session answers the question: What makes a great Supervisor?
- Communication – A Two Way Process
Supervisors need strong communication skills. In this session we address using the right mode of communication, dealing with difficult people and customer service.
This session will explain the mysteries of capital and operational budgeting and the various elements of a workshop budget.
- Operational Planning
A supervisor needs to be able to bring all the pieces together; staff, resources and funding. This session provides an insight into the operation of a workshop including staff availability, parts suppliers, contractors and budgets
- Fleet Management Software
The use of an electronic fleet management program is almost essential for the management of a modern day fleet. This session will provide an introduction to fleet management software and look at the opportunities that can be provided, such as third party integration and the application of GPS in managing the fleet.
*All sessions will include practical examples and exercises.
- Assist staff make the transition from working on the tools to front line management
- Accelerate the learning curve for new supervisors
- Reinforce the skills and knowledge of experienced supervisors.
Who Should Attend
- Mechanical workshop team leaders and supervisors
- Workshop staff
- Anyone wanting to develop their leadership skills
Really interesting day, both presenters were very informative.
Chris Barwick, Vehicle Repair Workshop Supervisor - Hobart City Council
Great course, enjoyed the financial section as well as the software information.
Kian MacDonald, Maintenance Technician - Mainmark Ground Engineering
Excellent presentation by both Andrew & Steven.
Charles Scott, Leading Worker Mechanical Workshop - City of Salisbury
- Steven Colliver, Manager Fleet Management Services, Dubbo Regional Council
Steven has been employed by Dubbo Regional Council for over 17 years and has worked at four other Councils ranging from McIvor Shire in Victoria to Nguiu Council on Bathurst Island in the NT. Steve has formal qualifications in mechanical engineering and a Masters in Business Administration. He is currently the Chair of the IPWEA FLEET Council and is passionate about Fleet Management and the advancement of our profession.
- Andrew Railz, Manager Fleet Services of a large Regional Queensland Council
Andrew is Manager Fleet Services of a large Regional Queensland Council and is an experienced fleet manager with 19 years local government experience. Andrew is a trade qualified diesel fitter, has tertiary qualifications in Maintenance Management and has completed extensive fleet management training in the United States. Andrew is also the Deputy Chairperson of the IPWEA FLEET Council and is very keen to advance fleet management in Australia.